What makes me happiest is when our clients are satisfied. If they’re not, it keeps me up at night. ☺️ I enjoy observing how situations evolve at individual customers and the challenges they face. It’s truly fulfilling for me when we can offer help that makes a real difference.

What’s the most amazing part of my job? Meeting people I genuinely like. At OpenOne, I value our freedom and the pleasant atmosphere. I enjoy watching how each of us grows at our own pace and how we manage to live more and more in line with our principles of freedom. And believe it or not, sometimes miracles really do happen here.

At OpenOne, I take care of finance and operations, making sure everything runs smoothly. I’m the one colleagues can turn to when something needs to be solved, arranged, or advised on. I do it with joy and passion. What I enjoy most about OpenOne is the shared journey, creating together, and exploring new ways of working as a team.

I am one of the co-owners of the company and the second longest-serving member of the team. I have been dedicating my knowledge, skills, and energy to the company since 2005. My work spans a wide range of areas, including project management, customer needs analysis, creating specifications for developers, and occasionally assisting with internal testing of the OneSolution EVO application. Additionally, I train users, oversee acceptance tests, and consult on operational customer inquiries, always with the goal of making our customers' lives easier.

Although I primarily work from home, I am in constant contact with customers. I enjoy delving into how their organizations operate, exploring innovative solutions, and thinking about how our software can improve their daily work. As a result, I often initiate new ideas and improvements for our products.

I value the freedom at OpenOne and strive to contribute to the development of our company culture.

I take care of consulting, coaching and educational projects at OpenOne. I put together unique professional gatherings of different roles from contact centers. I dedicate myself to the preparation of Contact Center Benchmarking, custom consulting projects, education and individual coaching. I believe that it is possible to build contact centers that their creators are proud of and like to go to work there. Actually, with every single activity I try to contribute to that. I take care of the best possible connecting and sharing within our OpenOne tribe.

Thanks to my work, invoices feel like they are wrapped in cotton wool here☺️ I take care to ensure that everything is invoiced, paid, and properly recorded in accounting. I check and monitor financial flows from us and to us. I also contribute to making participants of educational events feel comfortable and have everything they need for intensive work and creativity. Within the OpenOne tribe, I bring smiles and good mood to every day.

I am part of our company’s creative and independent team, where I take care of a wide range of tasks – from administration and organization to creating an inspiring and friendly work environment. I support the smooth operation of the office and ensure everything necessary for the seamless running of the entire company. My goal is to create a pleasant workplace not only for my colleagues but also for our customers.

At OpenOne, I focus on software testing and creating user documentation. I look at applications through the eyes of an everyday user and seek ways to make them clearer and more pleasant to use. I enjoy writing user guides that help people easily find answers to everything the application can do.

What I enjoy most is combining technical precision with a human perspective. It brings me joy when what I create truly helps others.

At OpenOne, I value the friendly atmosphere, the responsibility each team member takes, and the willingness to support and help one another.

I am David Kaisner. In OpenOne I am responsible for development for Uniqa (CZ & SK) customers as an analyst and project manager. I also take part in developing solutions for other customers as a programmer and tester. I enjoy looking for, making up and implementing application solutions of customer needs and optimizing customer processes. In our tribe I really like openness, freedom and friendship and at the same time responsibility for work that is a big part of our common existence.

My name is Jiří Král, in OpenOne I am in charge of service  requests of our customers, a partial development of applications and portal solutions. I enjoy the support and communication with customers, looking for specific faults and creating tiny improvements according to customers needs. In OpenOne a really appreciate the free (non)management of work and my exceptional colleagues. I also like working for OpenOne because of extra-work activities and friendly events outside our office.

My name is Karel Matlas and in our company I am responsible for mainly PBX integration but also standard development and maintenance of other application solutions. I enjoy looking for solutions of really different customer requests and their implementation to our applications to overall satisfaction. In our company I really appreciate the exceptional team applying freedom at work and agile methodology thanks to which I nearly always look forward to work.

I am Petr Valentin. And in fact I do not know exactly what I am responsible for, I do what is necessary.  I like when the work goes easily and has sense. And the best in OpenOne is our team, I am rally happy about that.

At OpenOne, I work as a system architect. I am responsible for the technological direction of our solutions – I choose suitable technologies, design the architecture, and ensure that all new and existing components fit into the overall concept. At the same time, I actively participate in development – I work on both backend and frontend, and I also develop AI functionalities. I take care of DevOps processes so that development is smooth, reliable, and well scalable.

My name is David Švestka. In OpenOne I am in charge of delivering our solutions to the company SAZKAmobil and I engage in implementation of customer projects and development of our applications. I am      mainly concerned with their presentation and application part. I love travelling, taking photographs and I am interested in technology and geography.

My name is Michal Víšek, and as a project manager, I am responsible for our amazing knowledge base, OnePlace. I enjoy it when work has meaning, and I feel that exactly when I see our products in action with our customers. We’re not flawless or infallible, but we love what we do, and we do it with heart and in a positive atmosphere.

I joined the OpenOne team in 2010, and since then, I’ve been helping our customers improve their contact centers through consultancy services. As a business consultant, I’m independent of our software solutions, which allows me to provide an objective approach and propose solutions that truly meet the individual needs of our customers.

I earned the nickname “ToDo” because whatever I’m asked to do, I simply get it done. Of course, it has to make sense to me first ☺️. I enjoy collaborating with customers, identifying practical improvements for their operations, and seeing the results that make their work easier. At OpenOne, I value the freedom, open communication, and friendly relationships within the team.